CPAG’s Position on Electricity Authority’s Consumer Care Guidelines Consultation Paper

CPAG strongly supports Option Four as outlined by the Authority- A powered home is vital to household members’ health, education, social connectedness, and their sense of self and belonging. We believe mandating the Guidelines as per Option 4 will further the objective of protecting consumers from energy hardship.  ,

We advocate for the inclusion of kaupapa Māori A stable electricity supply is fundamental to people’s home-making processes and the whare holds particularly significance within kaupapa Māori.

Electricity is a cornerstone within a digitalising Aotearoa New Zealand.